Virtual Conference | August 27, 2020
10:00am – 5:30pm CST | #DiscoverDynamics
Thank you for attending!
Thank you for helping make Discover Dynamics 365 a success. We'll see you next time!
If you missed the event and would like access to videos of the sessions, contact your partner.
Unlock your data. Unlock your potential.
Discover Dynamics 365 is a FREE, one-day, multi-track virtual conference for Microsoft Dynamics 365 Sales and Business Central users!
Take advantage of:
20+ breakout sessions filled with industry-leading insights!
Expert presenters with decades of experience!
Discover new ways to expand your competitive advantage and build better business outcomes with Microsoft Business Applications...all from the comfort of your home or office!
Our team of expert presenters will show you how to unlock the full potential of your CRM and ERP by introducing you to tools and tactics to:
maximize your return on your Microsoft technology investments
leverage your existing Microsoft technology investments further by adding Business Applications to drive improved marketing effectiveness, increase sales, and improve operations and profits
drive improved business outcomes by leveraging AI
use Dynamics 365 Sales to provide a consistent, high-quality customer experience, reduce customer turnover, and increase sales per salesperson and per customer
get up and running on Dynamics 365 Business Central in just 14 days and with no downtime
take advantage of Microsoft Teams integrations to keep your customers and your team connected
understand what you are missing out on by not moving your Great Plains system to the Cloud
...and much, much more!
Plus, we're giving away a total of $1500 in prizes to lucky attendees!*
*must be present to win, no purchase or payment necessary—see official rules
Learn from Industry Experts.
Featured Speaker: Mark Stuyt, Neural Impact
Modern buyers have changed how they research, select and engage with their vendors and suppliers.
Compounding this challenge, COVID-19 has disrupted established buying patterns, making it even harder for small and medium sized businesses to acquire and retain customers.
Mark Stuyt is the founder and Chief Engagement Officer of Neural Impact, a sales and marketing consulting agency that applies behavioral economics, neuroscience and persuasion psychology to help companies accelerate growth and increase customer loyalty.
Mark will show you how to leverage engagement science and technology to grow your business during an economic contraction.
Featured Speaker: Cecilia Flombaum, Microsoft
Cecilia Flombaum has been in the Microsoft channel for almost 20 years and in the Business Applications space for about 14 years in different capacities. She assumed the lead role in the Business Application Strategy team as part of the One Commercial Partner with worldwide responsibility in August 2017. In this role she is responsible for capacity planning, capability and growth strategies, and worldwide field execution, all aimed at the development and health of Microsoft’s Business Applications partner ecosystem and co-selling success.
During her Business Applications tenure, Cecilia was Partner Recruitment Lead for Microsoft Dynamics for Europe Middle East and Africa and later Worldwide leading the strategy for attracting, recruiting and on-boarding new partners into the channel ecosystem. Later, she was responsible for the Partner Development Centres worldwide, for which she created the business model, community, and operational framework. She was then worldwide lead for Dynamics channel-related field roles worldwide, and finally served as Chief of Staff for the former CVP of Microsoft Business Solutions.
Featured Speaker: Sharka Chobot, Neural Impact
Your business has been disrupted; how you market and sell needs to change. Learn how to align your messaging and strategy to acquire more customers in a pandemic impacted world.
Sharka Chobot is the creator of the CRM product category (1995) and Chief Transformation Officer of Neural Impact, a sales and marketing consulting firm that applies behavioral economics, neuroscience and persuasion psychology to help companies radically improve their customer acquisition.
Sharka has over 30 years of experience as a marketing professional and teaches behavioral marketing at the University of British Columbia, Canada.
Azamba Consulting Group
Azamba Consulting Group
WebSan Solutions, Inc.
Azamba Consulting Group
Choose from High-Value Sessions.
Morning sessions include featured speakers presenting on Microsoft and business topics.
Afternoon sessions include breakout speakers and are divided into 2 tracks: Accounting and Sales.
Microsoft Business Applications: Vision and Direction in a Rapidly Changing World
Adjusting to Buyer 2.0: Leveraging Engagement Science and Technology to Accelerate Customer Acquisition (It’s Easier than You Think!)
Socially Distanced Business
Sharka Chobot of Neural Impact shows you how to align your messaging and strategy to acquire more customers in a pandemic-impacted world.
Track 1: Accounting
Dynamics 365 Business Central: The Line of Business Tour
Have a look at the modular-level functionality of Business Central and the point of integration with Modern Workplace (O365).
AI - Machine Learning and the Future of Accounting Tech
You've heard about AI; now join Robert Pope of CPIT to find out what it actually means to your business and how you can drive increased business outcomes by leveraging this technology.
Extending the Power of Business Central with Apps and Extensions
What do you need to consider when adding apps and extensions to Business Central?
Join Anton Sjöstedt of NAB Solutions to learn what apps and extensions are out there, how to maintain them, and what the risks are when using them.
Commerce and Retail: What's New and Where is it Going?
With Jeffrey Goldstein of Queue Associates. Session description coming soon.
What Dynamics 365 Do I Need and Where do I Start?
Join Mathew Batterbee of Ingram Micro to learn what factors to consider before buying a new CRM or ERP solution, how to choose the right solution for you, and how Dynamics 365 makes it easy for you to only buy what you need without wasting time or money on features you don't actually need.
5 Things a CFO can do with Business Central that You Won't Want to Live Without
Steve Brooks of CPIT demonstrates the power of Microsoft Business Central in the hands of a smart CFO.
Run Your Business from Anywhere with Power BI and Dashboards
Top 10 Business Central Tips and Tricks You NEED to Know (But Probably Aren't Using!)
Business Central 101
Mary Thompson of CPIT explains how Business Central uses role-based users to help people wear the mulitiple hats they often have in SMBs.
Hololens2: Extend Dynamics 365 with Mixed Reality
Join Joe Lee of Microsoft to learn how Microsoft’s Mixed Reality solutions can help quickly extend the reach of your business applications and bring support into the field without the traditional travel time and expense.
In this session, you will learn how mixed reality solutions, such as the Microsoft HoloLens and Dynamics 365 Remote Assist and Guides, can transform the way you conduct business, both today and in the future.
Learn how organizations have leveraged these capabilities to be more intelligent, resilient, and effective throughout their operations. Modernize your Dynamics 365 and business application ecosystem by extending their impact through the power of Microsoft’s mixed reality solutions.
Track 2: Sales
Make Better Decisions with Sales Insights and AI
Learn how to use Sales Insights and Customer Service Insights to gain intelligence and make better decisions with AI.
This Little Business Went to Market: CRM Marketing Tools to Drive Success
Now more than ever, businesses need to know how to cut through the noise and get noticed. But what if you’ve reduced your marketing spend, or don’t have a marketing team at all?
Cloud9 Insight CEO Carlene Jackson and Sales Director Curt Bean will discuss the quick and easy ways for businesses to get noticed using the right smart marketing tools.
Account Management Made Easy with Dynamics 365 Sales
Join Peter Wolf and Jason Davel of Azamba Consulting Group to learn how the pros effectively use Dynamics 365 Sales to stay on top of—and out in front of—their accounts to maximize sales with minimal effort.
Adapting Your CRM to Serve Your Evolving Business
As Charles Darwin once said, “it is not the strongest or the most intelligent species who survive, it is those most adaptable to change.” This is true when looking at the most successful businesses out there. Is your organisation agile enough to cope with a when it comes to a changing market?
Michelle McWhinnie has over 20 years’ experience in helping businesses achieve their goals through effective change management and digital transformation. In this session, she will dive into the psychology behind change, and how technology can deliver increasing value for customers and businesses alike.
Optimize Your Dynamics 365 Sales with these Simple Tricks
Join Peter Wolf of Azamba Consulting Group for some basic-but-powerful tips and tricks to streamline Dynamics 365 Sales so your sales team can do more with less effort.
What's Next for Dynamics 365 Sales?
A focus on the changes and new functions in the forthcoming Release Wave 2, due from October 2020.
Deliver World-Class Customer Service with Dynamics
Peter Wolf and Dinesh Joseph of Azamba Consulting Group offer you a peek inside their service firm to uncover how you can deliver amazing customer experiences using Dynamics 365 Customer Service—all on a small business budget.
Demystifying Dynamics 365 Human Resources
With Chiara James of Queue Associates. Session description coming soon.
How to Develop a 360-degree View of Your Business.
Join Ray Casey of Ingram Micro to learn how to consolidate your Line of Business Apps into Dynamics 365 to gain a 360-degree view of your business data and transactions.
Conquer the Top 7 Challenges of CRM Adoption
Want to minimize the hassles of CRM and maximize your return on investment?
Join Peter Wolf of Azamba Consulting Group to learn the top seven challenges around user adoption—and the expert tricks to overcome them.