Session Recordings 2020


Discover Dynamics 365

Microsoft Business Applications: Vision and Direction in a Rapidly Changing World

Cecilia Flombaum of Microsoft illuminates the direction and vision of Microsoft for Business Applications and how those apps can help your business survive and thrive in a rapidly changing world.

Adjusting to Buyer 2.0: Leveraging Engagement Science and Technology to Accelerate Customer Acquisition (It’s Easier than You Think!)

Modern buyers have changed how they research, select and engage with their vendors and suppliers.
Compounding this challenge, COVID-19 has disrupted established buying patterns, making it even harder for small and medium sized businesses to acquire and retain customers.

In this session, Mark Stuyt of Neural Impact will focus on how to leverage engagement science and technology to GROW your business during an economic contraction.

Socially Distanced Business

Your business has been disrupted; how you market and sell needs to change.

Sharka Chobot of Neural Impact shows you how to align your messaging and strategy to acquire more customers in a pandemic-impacted world.

Dynamics 365 Business Central: The Line of Business Tour

Learn how Business Central serves multiple lines of business functions seamlessly with Ed Smith of Ingram Micro.

Have a look at the modular-level functionality of Business Central and the point of integration with Modern Workplace (O365).

AI – Machine Learning and the Future of Accounting Tech

You’ve heard about AI; now join Robert Pope of CPIT to find out what it actually means to your business and how you can drive increased business outcomes by leveraging this technology.

Extending the Power of Business Central with Apps and Extensions

What do you need to consider when adding apps and extensions to Business Central?

Join Anton Sjöstedt of NAB Solutions to learn what apps and extensions are out there, how to maintain them, and what the risks are when using them.

Commerce and Retail: What’s New and Where is it Going?

With Jeffrey Goldstein of Queue Associates.

What Dynamics 365 Do I Need and Where do I Start?

Join Mathew Batterbee of Ingram Micro to learn what factors to consider before buying a new CRM or ERP solution, how to choose the right solution for you, and how Dynamics 365 makes it easy for you to only buy what you need without wasting time or money on features you don’t actually need.

5 Things a CFO can do with Business Central that You Won’t Want to Live Without

Steve Brooks of CPIT demonstrates the power of Microsoft Business Central in the hands of a smart CFO.

Run Your Business from Anywhere with Power BI and Dashboards

Andrew King from WebSan demonstrates the use of Power BI and JetReports to access key information and KPIs from anywhere.

Top 10 Business Central Tips and Tricks You NEED to Know (But Probably Aren’t Using!)

Andrew King from WebSan demonstrates the top tips and tricks you should know about Business Central to improve efficiency and get the most out of your system!

Business Central 101

Mary Thompson of CPIT explains how Business Central uses role-based users to help people wear the mulitiple hats they often have in SMBs.

Hololens2: Extend Dynamics 365 with Mixed Reality

Join Joe Lee of Microsoft to learn how Microsoft’s Mixed Reality solutions can help quickly extend the reach of your business applications and bring support into the field without the traditional travel time and expense.

In this session, you will learn how mixed reality solutions, such as the Microsoft HoloLens and Dynamics 365 Remote Assist and Guides, can transform the way you conduct business, both today and in the future.

Learn how organizations have leveraged these capabilities to be more intelligent, resilient, and effective throughout their operations. Modernize your Dynamics 365 and business application ecosystem by extending their impact through the power of Microsoft’s mixed reality solutions.

Make Better Decisions with Sales Insights and AI

Learn how to use Sales Insights and Customer Service Insights to gain intelligence and make better decisions with AI.

This Little Business Went to Market: CRM Marketing Tools to Drive Success

Now more than ever, businesses need to know how to cut through the noise and get noticed. But what if you’ve reduced your marketing spend, or don’t have a marketing team at all?

Cloud9 Insight CEO Carlene Jackson and Sales Director Curt Bean will discuss the quick and easy ways for businesses to get noticed using the right smart marketing tools.

Account Management Made Easy with Dynamics 365 Sales

Join Peter Wolf and Jason Davel of Azamba Consulting Group to learn how the pros effectively use Dynamics 365 Sales to stay on top of—and out in front of—their accounts to maximize sales with minimal effort.

Optimize Your Dynamics 365 Sales with these Simple Tricks

Join Peter Wolf of Azamba Consulting Group for some basic-but-powerful tips and tricks to streamline Dynamics 365 Sales so your sales team can do more with less effort.

What’s Next for Dynamics 365 Sales?

A focus on the changes and new functions in the forthcoming Release Wave 2, due from October 2020.

Deliver World-Class Customer Service with Dynamics

Peter Wolf and Dinesh Joseph of Azamba Consulting Group offer you a peek inside their service firm to uncover how you can deliver amazing customer experiences using Dynamics 365 Customer Service—all on a small business budget.

Demystifying Dynamics 365 Human Resources

With Chiara James of Queue Associates.

How to Develop a 360-degree View of Your Business

Join Ray Casey of Ingram Micro to learn how to consolidate your Line of Business Apps into Dynamics 365 to gain a 360-degree view of your business data and transactions.

Conquer the Top 7 Challenges of CRM Adoption

Want to minimize the hassles of CRM and maximize your return on investment?

Join Peter Wolf of Azamba Consulting Group to learn the top seven challenges around user adoption—and the expert tricks to overcome them.